Privacy Policy

1. Who we are

BadFan ("we," "us," or "our") operates the website at badfan.com. We are a ticket price comparison platform that aggregates listings from multiple ticketing sources so fans can find the best all-in price.

2. Information we collect

We collect information in the following ways:

Information you provide

• Account information: email address, username, and password when you create an account.
• Profile information: location (Nielsen DMA region), date of birth, phone number, and profile photo if you choose to provide them.
• Waitlist information: email address and location when you join our waitlist.
• Discussion posts: content you post in event discussion boards.

Information collected automatically

• Usage data: pages visited, searches performed, events saved, and affiliate link clicks.
• Device data: browser type, operating system, IP address, and device identifiers.
• Cookies: see Section 6 below.

3. How we use your information

• To provide and improve our ticket comparison service.
• To personalize your experience, including location-based event recommendations.
• To send transactional emails (account confirmation, password reset).
• To send marketing communications if you opt in (you can unsubscribe at any time).
• To track affiliate link clicks for revenue purposes.
• To analyze site usage and improve performance.
• To detect and prevent fraud or abuse.

4. How we share your information

We do not sell your personal information. We may share information with:

• Ticketing partners: when you click through to a ticket source, that platform may collect information about your visit.
• Analytics providers: to understand site usage (subject to your cookie preferences).
• Service providers: hosting, email delivery, and other infrastructure services that process data on our behalf.
• Legal requirements: when required by law, subpoena, or to protect our rights.

5. Your rights under California law (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used.
• Delete your personal information. You can delete your account from the Profile page, or email us.
• Opt outof the sale or sharing of your personal information using the "Do Not Sell My Info" link in our footer.
• Non-discrimination for exercising your privacy rights.

We honor Global Privacy Control (GPC) browser signals as valid opt-out requests. To exercise any of these rights, email us at hello@badfan.com. We will respond within 45 days.

6. Cookies and tracking technologies

We use the following categories of cookies:

• Strictly necessary: essential for the site to function (e.g., session management, cookie preference storage). These cannot be disabled.
• Analytics:help us understand how visitors use the site. You can opt out via the cookie banner or "Manage Cookies" link.
• Marketing:used for affiliate link tracking and advertising. You can opt out via the cookie banner or "Do Not Sell My Info" link.

You can change your cookie preferences at any time using the "Manage Cookies" link in the footer.

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within 45 days, except where we are required to retain it for legal or compliance purposes.

8. Data security

We use industry-standard security measures to protect your information, including encryption in transit (HTTPS) and secure storage practices. However, no method of transmission over the internet is 100% secure.

9. Children's privacy

BadFan is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to have it removed.

10. Changes to this policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact us

If you have questions about this privacy policy or your personal data, contact us at: hello@badfan.com